FAQ

We made our best to gather the most frequently asked questions and answers to them in one place. If you did not find a comprehensive answer to your question, please contact us in any way convenient for you.

  1. General Questions
    1. What is the Jambler.io project?
    2. Can I trust you with my money?
    3. What commission fee is charged by the platform?
    4. Can I use your service with Tor?
    5. How long do addresses for funds transfer remain valid?
    6. How do I get in touch with you?
    7. Can I become both a partner and investor of Jambler.io at the same time?
    8. How does Jambler.io guarantee my anonymity?
    9. What kind of logs is stored in the system?
    10. What is a letter of guarantee?
    11. How can I check a letter of guarantee?
    12. I forgot my password, what can I do?
  2. For Partners
    1. How can I create my own Bitcoin mixer?
    2. Why does it pay to become a partner of Jambler.io?
    3. How to become a partner of Jambler.io?
    4. How is a percentage of the service calculated for an end user?
    5. What percentage may I set for my mixer?
    6. Why is a letter of guarantee formed directly by the Jambler.io platform?
    7. How long does it take to cleanse Bitcoins?
    8. What is the minimum amount of funds for cleansing?
    9. What is the maximum amount of funds for cleansing?
    10. What is the maximum quantity of withdrawal addresses supported?
    11. How many confirmations are required by the platform to accept a transfer?
    12. How can I get an access to API?
    13. What notifications are sent to partners by Jambler?
    14. How can I get my commission?
    15. Can I transfer my money from a personal account to another address?
    16. How can I place the information on my mixer on the MixCoins page?
    17. Any limitations on money withdrawal I need to know about?
  3. For Sellers
    1. How can I increase my savings with the Jambler.io platform?
    2. Why is it profitable for me to use Jambler.io for investment?
    3. How fast does return on investment happen?
    4. What is the minimum investment amount?
    5. What is the maximum investment amount?
    6. How many confirmations are required by the platform to accept a transfer?
    7. What are the requirements for investment funds?
    8. What are stock exchanges supported?
    9. How does a scoring system work?
    10. What happens if my transaction did not pass a scoring procedure?
    11. What notifications are sent to investors by Jambler?
    12. My browser had closed before I could get a confirmation for my transaction
  4. For End Customers
    1. Why is it beneficial to me to use mixers powered by the Jambler.io platform?
    2. How long does it take to cleanse Bitcoins?
    3. What is the minimum amount of funds for cleansing?
    4. What is the maximum amount of funds for cleansing?
    5. What happens if I sent less money than required?
    6. How can the platform ensure security of my transactions?
    7. My browser had closed before I could get a confirmation for my transaction

  1. General Questions
    1. What is the Jambler.io project?

      The Jambler.io is a platform which offers unique opportunities uniting a distributed network of partners who deliver a cryptocurrency mixing service (based on the innovative anonymization algorithm of Jambler.io) to everyone interested and investors who have an opportunity to increase their savings at minimum risk and within a short time.

    2. Can I trust you with my money?

      All Jambler.io participants, partners, sellers (investors) and end users are protected by the platform against accidental errors or deliberate actions. All incoming transactions are confirmed with letters of guarantee signed with PGP.

    3. What commission fee is charged by the platform?

      All participants receive a bonus, investors – for provision of funds, partners – for organization of bitcoin mixers and their promotion. A customer-related commission fee is calculated as a sum of an investor-related commission of 1%, a platform-related commission of up to 2%, a partner-related commission (at partner's discretion) and an additional fixed amount to compensatefor the transaction fees of the Bitcoin network (0.0007 BTC in the default mode).

      A standard commission of the Bitcoin network (0.0007 BTC) is applied for withdrawal of funds by partners. In this case, the Jambler.io platform does not add any extra commissions.

    4. Can I use your service with Tor?

      The Jambler.io platform has an official Tor mirror of the website which you can find under the following link. The Tor version uses no JavaScript, collects and stores no records of website visitor activity

    5. How long do addresses for funds transfer remain valid?

      Addresses for funds transfer remain valid within 7 days since their creation. Such period was not chosen by accident. In case of any transactional issues of the network or errors in payments such period is enough to address all emerging problems and delays, thus guaranteeing safeguard of assets of our partners, investors and end customers.

      Exceptions may be special offers for investors at the time of high demand for outside investments invited by the platform. In this case, a lifetime of addresses may last up to 15 minutes.

      Anyway, in all cases an address lifetime for every request is captured in a letter of guarantee provided by the Jambler.io platform.

    6. How do I get in touch with you?

      We are always ready to answer all your questions. Please contact us at: [email protected]. We are always open to communication, you can find our official communication channels on the Contact Us page.

    7. Can I become both a partner and investor of Jambler.io at the same time?

      Yes, you can become both a partner and investor of Jambler.io at the same time and gain maximum benefits from joint cooperation.

    8. How does Jambler.io guarantee my anonymity?

      Our main priority is anonymity of platform users. We keep total anonymity in the work process of the Jambler.io platform. We do not collect logs, do not store private information, our team is also anonymous. To increase the level of anonymity, you can use the Tor version of the platform.

      The main principle of the platform operation is the provision of funds to end customers from a hundred different investors from various stock exchanges.

      To increase the level of anonymity, you can use the Tor version of the platform.

    9. What kind of logs is stored in the system?

      We do not store logs, all necessary information for transactions processing is deleted right after work completion and transaction confirmation or beyond the expiration of address lifetime for unexecuted requests. The only proof of our work is our letter of guarantee which you can keep.

    10. What is a letter of guarantee?

      It is our liability containing all our terms of agreement with a digital PGP signature.

    11. How can I check a letter of guarantee?

      To check a letter of guarantee, install a PGP client (for example, PGP4Win), import a public key of Jambler.io from the website to the installed client and verify a digital signature.

    12. I forgot my password, what can I do?

      Such cases are processed by the help desk, please send your request to our help desk at the following address: [email protected].

  2. For Partners
    1. How can I create my own Bitcoin mixer?

      It is very simple! You do not have to implement mixer algorithms by yourself or seek for finance to form operating assets, we did that for you.

      To create your own mixer, you should follow several steps:

      1. Register on the Jambler.io website as a partner, specify a BTC wallet for profit receipt and your mixer commission, configure an automated withdrawal of funds and enter a project name. The platform will generate BTC addresses, issue letters of guarantee on your behalf, control monetary flows and transfer profits to you.

      2. Develop website design of your own mixer or use a template which we have prepared for you. In your personal account you can find HTML templates for Tor and Clearnet mixer version, PHP gateway to connect to our system. Download and upload them to your hosting.

      3. Your mixer is ready for operation, all that is left for you to do is to attract clients. You will get interest income from every transaction. You will get Jabber or Telegram notifications of new requests and transaction execution via your mixer from the platform.

    2. Why does it pay to become a partner of Jambler.io?

      The Jambler.io allows you to build a successful business and assumes all technical and financial issues. Attracting many investors and receiving incoming funds from Bitcoin stock exchanges, Jambler.io provides a high level of anonymization of end customer funds and moves into a higher gear of service in comparison with classic Bitcoin mixers.

      Having such advantages, it would be far easier for you to attract customers and build your successful business.

    3. How to become a partner of Jambler.io?

      All that is needed is to register on the Jambler.io website having specified Jabber/Telegram messenger to receive notifications.

    4. How is a percentage of the service calculated for an end user?

      The customer-related commission fee is calculated as a sum of an investor-related commission of 1%, a platform-related commission of up to 2%, a partner-related commission (at partner's discretion) and a fixed additional amount to cover the transaction fees (0.0007 BTC).

      The commission of the platform varies from 1% to 2% to increase anonymization level.

      We recommend a partner commission of 2%, thus the total commission for the end customer comes out to at most 5% +0.0007 BTC which is a good offer for such anonymization level.

    5. What percentage may I set for my mixer?

      Any: from 0 to 10%, accurate to 0.1%

    6. Why is a letter of guarantee formed directly by the Jambler.io platform?

      Jambler.io conducts and provides all financial transactions, for this reason a letter of guarantee is issued by the platform itself. This approach relieves partners from difficulties of PGP encryption implementation and configuration.

    7. How long does it take to cleanse Bitcoins?

      The cleansing process takes up to 8 hours after receipt of the first confirmation on the incoming customer transaction. Cleansing time varies from 1 to 8 hours to increase anonymization level. End customer receives cleansed money in various parts and the first part may be received during the second hour.

    8. What is the minimum amount of funds for cleansing?

      0.005 BTC

    9. What is the maximum amount of funds for cleansing?

      50 BTC per one request. This limitation is forced, since a large volume per one transaction is easier to deanonymize using Blockchain volume analysis method. Jambler.io allows to create several requests for cleansing.

    10. What is the maximum quantity of withdrawal addresses supported?

      The platform supports 2 addresses per one request. In our experience, that quantity is more than enough 99% of the time. Do not hesitate to contact us for special requirements in any way convenient for you.

    11. How many confirmations are required by the platform to accept a transfer?

      We consider a transfer accepted upon receiving 1 confirmation.

    12. How can I get an access to API?

      The Jambler.io platform provides partners with external API. The connection is performed using API of a token which is activated in a personal account after verification of your Jabber/Telegram.

      Functional description of API and examples of operation can be found on the API page.

    13. What notifications are sent to partners by Jambler?

      Jambler.io notifies partners of new requests and inflows of money following a request. For security of end customers, the platform does not send withdrawal addresses of customers to partners.

    14. How can I get my commission?

      Commission is withdrawn automatically when a minimum threshold for withdrawal is reached (is configured in a personal account) or you can forcedly withdraw money via customer's personal account.

    15. Can I transfer my money from a personal account to another address?

      You can transfer profits only to the address for profit withdrawal which was relevant at the moment when a customer created a request. It was done deliberately for security reasons to ensure that even in case of your personal account break-in, a violator would not be able to get access to your money.

      If you need to change the address for profit withdrawal, you can specify a new address in your personal account. All the commission will be sent to a new address since the change. You can send a current profit forcedly to an old address in your personal account.

    16. How can I place the information on my mixer on the Our partners page?

      Please contact the Jambler.io help desk at [email protected].

      The subject of the letter should be "Our partners page".

      Please specify a mixer name, Clearnet and Tor addresses, supported language(s), a link to a logo in jpg/png of 100x100 size in your message. A logo should be uploaded to a file hosting service.

    17. Any limitations on money withdrawal I need to know about?

      At least 0.005 BTC has to build up on your partner account before you can initiate withdrawal. The threshold for automated withdrawal is also limited by this amount.

  3. For Sellers
    1. How can I increase my savings with the Jambler.io platform?

      Jambler.io constantly purchases output transactions from Bitcoin stock exchanges and provides a bonus of 1% for that. An average time of return on investment is 12 hours. You can earn up to 34% per month selling transactions regularly!

    2. Why is it profitable for me to use Jambler.io for investment?

      Firstly, we have a stable demand for transactions from stock exchanges for which we are ready to pay a bounty. Secondly, our business model is transparent. It demonstrates clearly from which funds Jambler.io pays commission fees to sellers/investors. That is what distinguishes us from various controversial projects which, in practice, act upon a pyramid scheme.

    3. How fast does return on investment happen?

      Everything depends on a current demand. When the platform experiences a strong need for funds, return on investment can be minimal and reach 2 hours. If a demand for investment is low, an average time of return on investment may be 48 hours or more. We assume that return on investment may take 12 hours on the average.

      On the Become a Seller page and in a seller's personal account a convenient visual indicator is placed. It illustrates a need for funds and an average time of return on investment. If you are satisfied with those conditions, you can safely send us your money.

      In addition to the information on the website Jambler.io notifies all registered investors of a demand for funds and special offers for investment via messengers. In such cases you should act promptly as other investors can react quicker than you.

    4. What is a minimum investment amount?

      A minimum investment amount is 0.04 BTC.

      We highly recommend to invest amounts more than 0.04 BTC, since a commission of cryptocurrency stock exchanges for funds withdrawal should be borne in mind.

      If you invest 0.04 BTC, you will get 0.0004 BTC as a profit of 1%. However, with regard to 0.0003 BTC commission of some stock exchanges for funds withdrawal you will get returns of 0.0001 BTC.

      A commission of stock exchanges is less considerable for higher investments. For example, if you invest 1 BTC, you will get 1.01 BTC. With regard to the commission of a stock exchange your final revenue is 0.0097 BTC.

      Use the investment calculator to check the correctness of your calculations and be confident of success of your operations.

    5. What is a maximum investment amount?

      Up to 5 BTC per one request. Jambler.io allows to create several requests.

    6. How many confirmations are required by the platform to accept a transfer?

      We consider a transfer accepted upon receiving 1 confirmation.

    7. What are the requirements for investment funds?

      The main requirement for investment funds is their affiliation with cryptocurrency stock exchanges supported by Jambler.io. A specifically developed scoring system performs such verification.

    8. What are stock exchanges supported?

      Poloniex, Binance, Korbit, Bitfinex, Bitstamp, Pbit, GDAX, Okcoin, Kraken, Gemini, BTCC, CEX.IO, itBit, Simex, Lakebtc, Exmo, Bitbay, Livecoin.

    9. How does a scoring system work?

      Our proprietary algorithm allows to identify a transaction affiliation with a stock exchange.

    10. What happens if my transaction did not pass a scoring procedure?

      It is not a big deal. Your transaction will be returned to you from a wallet which you have transferred money to. The sum will be fully returned to your withdrawal wallet at once with a deduction of 0.02% and a commission fee of 0.0001 BTC which is required to send a transaction to the Bitcoin network.

      We do not capitalize on scoring, it is a necessary measure allowing to be protected from unfair investors and assets of questionable provenance.

    11. What notifications are sent to investors by Jambler?

      Jambler.io notifies investors of the investments state, sends letters of guarantee with a PGP signature, information on inpayments and payments of money and scoring status. It sends information on attractive offers and system newsfeed as well.

    12. My browser had closed before I could get a confirmation for my transaction

      It is all right, the system operates in automatic mode, you will definitely receive your money. To monitor confirmations, you can use any Bitcoin block explorer, for example, blockchain.info. Enter there the information on addresses from a letter of guarantee and monitor transactions on your own.

  4. For End Customers
    1. Why is it beneficial to me to use mixers powered by the Jambler.io platform?

      Jambler.io applies a novel approach which is totally different from the approach of classic mixers. We guarantee that our partners provide you with coins from Bitcoin stock exchanges. It significantly increases anonymization level and reduces a risk of getting cryptocoins of a doubtful character as in common mixers.

    2. How long does it take to cleanse Bitcoins?

      The cleansing process takes up to 8 hours after receipt of the first confirmation on the incoming customer transaction. Cleansing time varies from 1 to 8 hours to increase anonymization level. End customer receives cleansed money in various parts and the first part may be received during the second hour.

    3. What is the minimum amount of funds for cleansing?

      0.005 BTC

    4. What is the maximum amount of funds for cleansing?

      50 BTC per one request. This limitation enforced because a large volume per one transaction is easier to deanonymize using blockchain analysis method.

      Jambler.io allows to create several requests for cleansing.

    5. What happens if I sent less money than required?

      Smaller transactions will be regarded as a donation since it makes no business sense to conduct them and a commission of the Bitcoin network may be higher than that money. But if you have sent such sum by mistake, contact our help desk and we will suggest what might be done in your particular case.

    6. How can the platform ensure security of my transactions?

      All Jambler.io participants, partners, investors and end users are protected by the platform against accidental errors or deliberate actions. All incoming transactions are verified with letters of guarantee signed with PGP.

    7. My browser had closed before I could get a confirmation for my transaction

      It is all right, the system operates in automatic mode, you will definitely receive your money. To monitor confirmations, you can use any Bitcoin block explorer, for example, blockchain.info. Enter there the information on addresses from a letter of guarantee and monitor transactions on your own.


If you did not find a comprehensive answer to your question, please contact us in any way convenient for you.